Privacy Policy
Who we are
This website is operated by Softwing Technologies, 33/8, Porathisserry Irinjalakuda North, Irinjalakuda, Thrissur, Kerala 680125, India.
If you have any question about this policy or about information we hold, contact us at info@softwingtechnologies.com or +91 85906 29909.
What we collect
We only collect what you choose to send us. Specifically:
- Enquiry and demo request details — your name, phone number, and optionally your business name, email address, number of branches and the description of your requirement.
- Messages you send us directly — by email, phone or WhatsApp.
We do not ask for payment card details, identity documents or any sensitive personal information through this website.
Why we use it
We use the information you submit only to:
- Respond to your enquiry and arrange a demo;
- Prepare a quotation or proposal you have asked for;
- Provide support if you become a customer;
- Keep a record of our correspondence with you.
We do not sell, rent or trade your information, and we do not use it to send marketing messages you have not asked for.
Who we share it with
We do not share your details with third parties for their own purposes. Information may pass through service providers strictly to make this website work — for example the form delivery service that emails your enquiry to us, and our web hosting provider. These providers process the data on our instructions only.
We may disclose information where we are required to do so by law.
Cookies and tracking
This website does not use advertising cookies or third-party tracking. Your theme preference
(light or dark) is stored locally in your own browser using localStorage; it
never leaves your device and is not visible to us.
If we add website analytics in future, this section will be updated to say what is collected and why.
How long we keep it
We keep enquiry correspondence for as long as needed to deal with your request and to maintain ordinary business records. If you ask us to delete your details and we have no legal or contractual reason to keep them, we will do so.
How we protect it
This website is served over HTTPS. Enquiries are delivered to our own business email accounts, and access to those accounts is restricted to our staff. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
You can, at any time:
- Ask what information we hold about you;
- Ask us to correct anything inaccurate;
- Ask us to delete your enquiry details;
- Ask us to stop contacting you.
Write to info@softwingtechnologies.com and we will respond.
Links to other sites
Our pages may link to external services such as WhatsApp, Google Maps or our social media profiles. Those services have their own privacy policies, and this policy does not cover them.
Changes to this policy
If we change how we handle information, we will update this page and change the date at the top.